DECISION MAKING (DM)
Decision making : the process of making choices from among several alternatives.
Decision Making Process :
1.Identify Problem
2.Defined Objective
3.Make Prediction
4.Generate Alternative
5.Evaluate Alternative
6.Make choices
7.Implement choices
8.Follow Up
Top Down (upper level manager make decision impose them on lower level workers)
VS
Empowered Decision (lower level worker make decision for themselves)
Factor affecting DM :
1. individual decision style *directive-analytical-conceptual-behavior*
directive
-prefer simple, clear solution
-make decision rapidly
-do not consider many alternative
-rely on existing rules
analytical
-prefer complex problem
-carefully analyze alternative
-enjoy solving problem
-willing use innovative method
conceptual
-socially oriented
-humanistic and artistic approuch
-solve problem creatively
-enjoy new ideas
behavior
-concern on their organizational
-interest to helping others
-open to suggestion
-rely on meeting
2. group influence *potential benefit-potential promlem*
potential benefit
-pooling of resources
-specialization of labor
-greaters acceptence
potential problem
-wasted time
-disruptive conflict
-intimidation by group leader
